This Policy applies as between you, the User of this Application and Customer Portal App the owner and provider of this Application. This Policy applies to our use of any and all Data collected by us in relation to your use of the Application.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings: “Data” means collectively all information that you submit to Customer Portal App via the Application. This definition shall, where applicable, incorporate the definitions provided in relevant KSA law. “Customer Portal App” means (Customer Portal App) United Warehouse Company Limited, Al-Mabariz Al-Halabi Street, AsSarawat Dist, P.O. Box 31450, Jeddah 21497, Saudi Arabia. “User” means any third party that uses the Application and is not employed by United Warehouse Company Limited and acting in the course of their employment. “Application” means the Customer Portal App mobile and desktop applications.
2. Scope of this Policy
This Policy applies only to the actions of United Warehouse Company Limited and Users with respect to this Website / Application. It does not extend to any websites/Applications that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
3. Data Collected
Our service is targeted towards the company’s clients and SAP users as well as clients who register directly on the platform. Therefore, by logging into this Application, you agree to accessing your SAP account or providing information directly via registration. The following Data may be collected by this Application:
• Name
• Address
• Phone number
•Email address
•SAP account information (where applicable)
4. Our Use of Data
Unless we are obliged or permitted by law to do so, Data will not be disclosed to third parties. All personal Data is stored securely in accordance with the principles of the concerned KSA and international laws. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Application. Specifically, Data may be used by us for the following reasons:
•Internal record keeping
•Improvement of our services
•Transmission by email of promotional materials that may be of interest to you
•For market research purposes which may be done using email, telephone, fax or mail
5. Links to Other Applications or Websites
This Application may, from time to time, provide links to other applications or websites. United Warehouse Company Limited has no control over such external links and is in no way responsible for their content. Users are advised to read the privacy policy of other applications or websites prior to using them.
6. Changes of Business Ownership and Control
United Warehouse Company Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of United Warehouse Company Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be
permitted to use the Data for the purposes for which it was originally supplied to us. In the event that any Data submitted by Users is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.
6. Changes of Business Ownership and Control
United Warehouse Company Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of United Warehouse Company Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be
permitted to use the Data for the purposes for which it was originally supplied to us. In the event that any Data submitted by Users is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.
7. Your Right to Withhold Information
You may access certain features of the Application without providing any Data at all. However, to use all features and functions available you may be required to submit certain Data.
8. Security
Data security is of great importance to United Warehouse Company Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Application.
9. Changes to this Policy
United Warehouse Company Limited reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted within the Application, and you are deemed to have accepted the terms of the Policy on your first use of the Application following the alterations.
10. Data Handling and Security Procedures for Our Application
In our Application, all users are considered our company’s clients and have been registered with their names and phone numbers stored in our internal SAP system and on the platform. No user information is shared with external parties to maintain confidentiality and data security. To enhance security, a verification code is sent to the client’s registered email or mobile number for authentication before granting access. This additional layer of security ensures only the verified client can enter the Application and access their account. Regarding data storage and deletion:
•All client data requests are recorded in the SAP system and a duplicate is maintained on the application control panel.
•When a client account is deleted, all associated data is removed from the application control panel while the original data remains securely stored in the SAP system for potential future accounting reviews or to fulfill client request statements.
11. Information about the company that developed the Application
1.Application name: Customer Portal App
2.Owner: United Warehouse Company Limited
3.Developer Team: TechnoVal Information Systems
4.Company Website: www.uwc-logistics.com.sa
Support Contact:
•Email: info@uwc-logistics.com.sa
•Phone: +966 12 6649670
•Address: P.O.Box 8680 Jeddah 21492 – Kingdom of Saudi Arabia